FAQ
Welcome to the Mandhi Frequently Asked Questions (FAQ) page, where we aim to answer all of your questions about our fashionable and stylish baby products for your little one and their nursery.
We understand that choosing the right products for your baby can be overwhelming, which is why we've compiled a list of common questions and answers to help guide you in your decision-making process. From product safety to design, we've got you covered.
What is Mandhi?
Mandhi is a baby product brand that offers high-quality, safe, and comfortable essentials designed with style and fashion in mind for both babies and their nurseries.
How do I contact customer service?
You can contact our customer service team by email or phone. Our email address is info@mandhi.shop and our phone number is +31639637671. You can also fill out the contact form on our website and we'll get back to you as soon as possible.
What is your mission?
Our mission is to provide parents with stylish and fashionable baby products that prioritize the well-being and comfort of their little ones while enhancing the beauty of their nurseries. We are also committed to working towards becoming a sustainable brand, ensuring a positive impact on the environment.
What type of products do you offer?
We offer a range of baby products, including Moses baby baskets and blankets. All of our products are made with your baby's comfort and safety in mind while showcasing fashionable designs.
Do you offer international shipping?
Yes, we offer international shipping to customers worldwide. Kindly note that additional shipping and handling fees may apply for orders shipped outside of the Netherlands. We will take these costs into account and provide you with a comprehensive quote before finalizing your order.
What is your return policy?
We have a 30-day return policy. If you're not satisfied with your purchase, you can return it for a refund or exchange within 30 days of receiving your order. Please see our Returns & Exchanges page for more details.
How do I track my order?
Once your order has been shipped, we'll send you a tracking number so that you can track your package online. You can also view your order status and tracking information in your account dashboard.
Are your products safe for babies?
Yes, all of our products are designed to be safe and comfortable for babies. We use high-quality materials and follow strict safety standards in our production processes.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. Please see our Gift Card page for more details.